FAQ
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FAQ

We are an original design-driven manufacturer. We have our own internal design team. We are good at developing exclusive new items to help you differentiate from competitors.

We specialize in manufacturing decorative & functional household storage items, mainly including:

  • Decorative trash cans — we design bins as an integral part of home decor instead of just utility supplies;
  • Creative & practical wall hooks;
  • Bathroom storage series: tumblers, toothbrush holders and matching bathroom organizers;
  • Kitchen storage series: chopstick holders, knife racks and small kitchen gadgets;
  • Living room storage accessories.

Yes, we provide both OEM and ODM services. You can share your design, logo, specifications or product concepts with us, we are capable of customizing products to meet your requirements.

Our company owns over 2,000 registered design and utility patents. We keep investing in product research and development to launch new items continuously.

The MOQ depends on specific products. Generally speaking, our MOQ is flexible. For standard items, we accept small orders; for customized OEM & ODM orders, the MOQ will be higher.

Sure we can. We own a design team with over 30 designers. Based on your requirements, we can provide professional suggestions on production and craftsmanship, so as to realize your creative ideas smoothly.

Our main export markets include Japan, South Korea, Europe, USA, Southeast Asia, Russia and more regions.

We manage quality through third-party social compliance audits and a dedicated in-house QC team. Our factory has completed a SMETA 4-Pillar audit, and our production site follows 6S workplace management practices.

Quality control is implemented throughout the production process: For customized projects, bulk production is checked against the approved sample and confirmed specifications.

We can provide relevant compliance documents and test reports based on the product, material, and destination market. Our factory has completed a SMETA 4-Pillar social compliance audit.

For household products, we can support compliance checks related to applicable requirements, such as REACH and food-contact material requirements, where relevant.

Please share your target market and product requirements with us, and we will confirm the applicable testing and documentation before production.

Yes, we can. We have a professional packaging design team. If you need diverse or unique packaging designs, our team is fully capable of assisting you to complete the whole packaging development according to your requirements.

We work with a wide range of materials for household products, including PET, PP, ABS, carbon steel, stainless steel, polyester, nylon, and coral fleece.

Material selection depends on the product’s function, appearance, durability, cost target, and compliance requirements. We can also recommend suitable material options according to your market and product concept.

For available stock items, we can arrange shipment within 3–7 days.

For regular orders, the lead time is 20–30 days after deposit.

For OEM & ODM customized orders, the lead time will be a bit longer, we will confirm the exact schedule for you.

Yes, samples are available for your evaluation before bulk orders. Sample cost and freight need to be borne by your side. Once you place the formal bulk order, we can refund the sample fee under certain conditions.

We own over 2000 patents and have a strong R&D team. We are direct manufacturer good at OEM & ODM, including exclusive product development. Strict quality control, competitive price and stable lead time are our strengths. We can provide one-stop customized service from product design to packaging.

Absolutely. We are able to develop exclusive items for you. We have an in-house full-chain team from design, R&D, mold making to production. Graphic design, 3D modeling, mold design, tooling, printing and injection molding are all finished internally, which helps us better support your exclusive product development.

We take IP protection very seriously. We can sign an NDA to keep all your designs and ideas confidential. We won’t disclose or produce your exclusive products for other clients without your written approval.

Production capacity varies by product and process. Please contact us for a capacity assessment based on your project. We have enough production lines to support big orders.

Our payment terms:

For stock items: 100% payment prior to shipment.

OEM/ODM orders: 30% deposit, 70% balance before shipment.

Yes. We support e-commerce sellers, online retailers, and retail programs with product customization, neutral packaging, private-label packaging, barcode and FNSKU labeling, and export-ready carton packing.

Trial orders may be available for selected standard items. MOQ and packaging requirements will be confirmed based on the product and order quantity.

We are a design-driven household products manufacturer with in-house capabilities from concept development and 3D modeling to tooling, production, printing, and packaging.

With a strong R&D team and over 2,000 registered patents, we help brands and retailers develop differentiated household products efficiently. We support OEM, ODM, private-label, and exclusive product development with strict quality control and reliable production coordination.

From product concept to mass production, we provide one integrated manufacturing solution for your market.

Ready to Bring Your Product Idea to Life?

From concept and development to production and delivery, JOWELL is ready to support your next project.